Most helpful review

Tooth fell off denture

Ive been to KC denture at least 3 times in the last 10 years I got new dentures in sept 2020 so 6 months ago yesterday I bit into a soft taco and a tooth fell out I called the office to get a repair and they had the nerve to tell me 75$ fir that repair I find that amount to be ridiculous and very high I figured I would pay something but not that they didnt want to lower the price the receptionist said it the economy well u have lost a customersI will not be back and I would not recommend you guys to others you think you would want to help your repeat customers and want them to come back but you were no help

User's recommendation: I would not recommend KC denture after my experience.

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1 comment
#2305727

I made the mistake of getting dentures at K&C a few months ago after paying $1,950.00 I am in pain! Went back several times with no relief called today after being up all night in pain and was rudely told I can come in in 3days! Once they have your money they just don't care!

ID
#2448639 Review #2448639 is a subjective opinion of poster.
Location
Cresson, Pennsylvania
New Reviewer

They only want our money

I had a partial made in the Lamar, PA office. It wasn't right. I wore it once, complained, made numerous phone calls and a 'pop-in' visit, only to be told I was unreasonable and there wasn't anything they could do. I was told by insurance company I would have to wait 2 yrs to get another one. Fact was, unless K&C Dentures rescinded the initial claim, I had to wait 5 yrs. I recently spoke to Steve (Ops Mgr) who is STILL refusing to rescind it and give that $375 back to Ins co. I wouldn't care if they paid me back. They are miserable to deal with. I would never go back there again and am telling everyone I know to go other places. It's already paid off because a friend of mine was going to take their Mother there for dentures and has since made an appt someplace else.
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ID
#1564193 Review #1564193 is a subjective opinion of poster.
Pros
  • Speed i could get in
Cons
  • Way the partial looked or how i was treated
Reason of review
Bad quality
Loss
$750
Preferred solution
Rescind the initial claim, pay back the $375 to insurance
New Reviewer

Beware

Update by user Mar 07, 2018

UPDATE: After posting my review, the receptionist pulled me aside and explained that the people going before me were people coming back from appointments in the morning. She allowed me to bring my dog in while I waited. She was very nice about it.

Original review posted by user Mar 06, 2018
I was the first one in after lunch and I was told it would be 20 minutes. I have seen patient after patient who arrived after me go back. I told the receptionist that I drove from 3 hours away and I had my dog in the car. She basically told me there was nothing she could do. I’ve been her more than an hour now.
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1 comment
#1691971

now that right there sux call Hillary hag clinton

ID
#1204153 Review #1204153 is a subjective opinion of poster.
Reason of review
Poor customer service

Great experience!!!

I got my dentures approximately 4 years ago. I had alwaysvhad problems with my teeth, and so I went to the dentist and got them out. I went to k&c for my dentures and everything about my experience was fantastic! The person who I saw to get them done was so friendly, so professional, made me feel at ease, all the staff was great! My dentures have been absolutely wonderful! It's been so nice to be able to eat anything I want! I would highly reccomend k&c dentures!
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ID
#1145487 Review #1145487 is a subjective opinion of poster.
Reason of review
Good quality

KC Denture - Dentures Review

I made arrangements for my 91 yr old father in a nursing home to get new dentures told them just top dentures Nursing home takes him to first appt 45 min travel time all they took was insurance info and sent him back that was in November it is now march after numerous visits still no dentures because the bottoms weren't done corectly called and said he was never to have bottoms. Their response oh well there almost done. Just to bill more money I instructed home to take him one more time for the to dentures and not to go back. KC dentures suck find some place else
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ID
#1023741 Review #1023741 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Sent to ER

K&C Dental center repaired my dentures and left a chemical residue on the that caused chemical burns to my mouth. This ended up in two trips to the emergency room; leaving me to suffer, because my insurance would not pay the medicine to treat the burns. I was left with having to use over the counter medicines instead. On top of that, the repair they had done melted the teeth, making them look like cottage cheese. The receptionists are condescending. Saying in a loud voice, that I had welfare insurance and can't upgrade, when I have insurance with monthly payments like everyone else. They are rude and habitually ignore you when they know you are there with a complaint.
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2 comments
#2157487

They should have covered the cost of the treatment Er and medication!!

#1501052

does ANYONE "ever" have anything KIND to say? {{Redacted}}!

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ID
#943615 Review #943615 is a subjective opinion of poster.
Location
Bedford, Pennsylvania
Cons
  • Quality and treatment
Reason of review
Bad quality

You should NOT have to wait months for teeth

I need an extraction of a front tooth and wanted to add to my partial. It IS possible to take an impression while the tooth is still intact so that the day of the extraction the partial denture could be picked up (who likes to walk around with no teeth while waiting weeks for them, NOBODY). I drove an hour to this particular location and was told by the dentist "come back after the tooth is extracted and then we'll do impressions." ARE YOU KIDDING ME? He was rude and thought I was ***. I know the real reason for the lack of interest- Amerihealth insurance. I am appalled at such ignorance and will never go back to that location.
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ID
#890808 Review #890808 is a subjective opinion of poster.
Location
Lamar, Pennsylvania
Cons
  • Way patients are treated
Reason of review
Insulting professional
Preferred solution
Let the company propose a solution

Double Billed

I received a set of dentures in 2014, which I was quite happy with, but I just got a bill for $1.250 for a set of dentures that i supposedly got 3 months ago! I have not even been in their building since 2014, and now they're saying that they have my signature saying I was happy with these dentures aquired 3 months ago. When I asked to see this signature,it was impossible because they have it at an office too far from me.Hmm! Sounds fishy to me!
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1 comment
#2157489

Why can’t they fax a copy for u to look at, at a local office.

ID
#799791 Review #799791 is a subjective opinion of poster.
Location
Du Bois, Pennsylvania
Reason of review
Problems with payment

A NEW set after 20 years